Remote Customer Service Representative hourly

Responsibilities:

• Provide friendly and efficient customer support via phone, email, and chat.

• Resolve customer inquiries and issues promptly and accurately.

• Ensure customer satisfaction by delivering high-quality service.

• Adhere to company policies and procedures.

Requirements:

• Strong communication and interpersonal skills.

• Ability to work effectively in a team environment.

• Basic computer proficiency.

• High school diploma or equivalent.

• Prior customer service experience is a plus.

Starting Pay: $10 - $17 per hour, based on experience and qualifications.

• U.S Residents ONLY

• Equipment is NOT PROVIDED

Equipment Qualifications:

• Hard Drive Space: Applicants must have access to a computer or laptop with a minimum of 20-60 GB of available hard drive space.
• Operating System: A computer or laptop with Windows 10 or 11 operating system is required.
• Internet Connectivity: Ability to connect to the internet via an ethernet cord. Stable internet connection with a latency threshold between 50-120 ms.
• Headset Compatibility: Access to a USB headset or a computer with an earphone port for headset connectivity is necessary for clear communication during customer interactions.