Bilingual Non-Voice Customer Support full time

Strikingly Inc HQ: Lipa City, Batangas, Philippines Remote job Sep 23

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Project overview:

We're looking for a Bilingual Non-Voice Customer Support agent or Happiness Officers 

  1. Korean Happiness Officer
  2. Japanese Happiness Officer
  3. Thai Happiness Officer
  4. Vietnamese Happiness Officer
  5. Indonesian Happiness Officer
  6. Finnish Happiness Officer
  7. Norwegian Happiness Officer
  8. Hungarian Happiness Officer
  9. Spanish Happiness Officer
  10. Polish Happiness Officer

Job Description

  • Provide professional and friendly service through our email and live chat channels.
  • Maintain a positive attitude even under pressure
  • Learn and have an accurate understanding of product from end to end.
  • And must be fluent in both written and spoken communication to translate our product into the given language.
Requirements
Availability:
Full-time (40 hrs/wk)
Experience levels:
Beginner (1 - 3 yrs)
Negotiable rate