Solution Engineer I full time

KGTiger HQ: New Jersey, New Jersey, United States Remote job Aug 27

REPORTS TO TITLE: 0Associate Director or Manager, Delivery Management, Global Technical Delivery

BUSINESS FUNCTION/ SUB-FUNCTION: Endpoint Solution/Global Technical Delivery

LOCATION: PH/RO

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ROLE PURPOSE

KEY ACCOUNTABILITIES (maximum 10)

1.      Assist requirement gathering and business analyst tasks for eCOA collection and questionnaires

2.      Evaluate information gathered from multiple sources, work with stakeholders to reconcile conflicting information, identify/evaluate potential risks and translate abstract or high-level requirements into useful/actionable implementation

3.      Support development, review, and approval of project related study documentation during the Project Lifecycle, ensure documentation is complete and of a high quality

4.      Assist the development of eCOA solutions according to the requirements gathered and interpretation of the client clinical protocol

5.      Regularly communicate the status updates of assigned tasks to internal and external stakeholders

6.      Ensures best practices and standards are followed in every implementation

7.      Promote and maintain Signant Health’s high-quality, professional, service-oriented company image

8.      Remain compliant to the internal Quality Management System (QMS)

9.      Other responsibilities will be assigned as required

KNOWLEDGE, SKILLS & ATTRIBUTES

Essential (maximum 10):

1.      Gathering information from a wide variety of sources and subsequently crafting it into effective and audience-appropriate technical and non-technical documentation.

2.      Demonstrate problem-solving skills and ability to escalate when necessary

3.      Desire for developing one’s own skills: technical, clinical and interpersonal

4.      Remains calm under pressure and can handle multiple tasks at one time

5.      Have good communication abilities via writing, quality documentation and presenting in meetings

6.      Needs to be an effective, positive team player 

7.      Must be a self-starter

Desirable (maximum 5):

1.      Bachelor’s degree or equivalent years of experience

2.      Experience and SQL Knowledge

3.      Software development background/experience

Team working and organizational skills

Requirements
Availability:
Full-time (40 hrs/wk)
Negotiable rate