Trainer or Coach full time

Super M-Power Solutions HQ: Baltimore, Maryland, United States Remote job Sep 18

Are you the TRAINER/COACH we are looking for?

  • Work from home?: YES
  • Rate: TBD
  • Fulltime: 40 hrs/week

RESPONSIBILITIES

  • Facilitate initial training including product knowledge, call handling skills, customer sales/appointment setting skills and program process and procedures
  • Extract and generate training reports such as class attendance and performance records, as well as furnishing other training requirements as determined by the program 
  • Determine progress and qualification of virtual agents for completion of training programs
  • Maintain knowledge of products and services, policies, processes, and procedures
  • Provide feedback to internal leadership to identify gaps in training and other areas of opportunity

QUALIFICATIONS

  • Residing in the Philippines
  • Excellent English Communication Skills
  • 1+ years of coaching/training experience
  • 2+ years of telemarketing/cold calling experience
  • 5+ years of outbound sales experience
  • Real Estate experience would be looked at favorably, but not needed.
  • Must be available US Daytime hours and can start immediately
  • Reliable and responsive 
  • Good Interpersonal Skills
  • Detail oriented
  • Positive mental attitude and a quick learner
  • Responds well to constructive feedback 
  • Organized and punctual 
  • Works in a quiet environment 

REQUIREMENTS

  • Laptop or desktop 
  • Windows operating system i3 and up
  • At least 4GB of RAM
  • Must have LAN connection 
  • Internet Speed: 10mbps up
  • With noise cancelling headset

How to Apply:

  • Please fill out this webform https://docs.google.com/forms/d/e/1FAIpQLSftbgTSoFt6v74gKe8RrYZZ6QXkSa5Kk_LQNwYol-LNk1qkuA/viewform
Requirements
Availability:
Full-time (40 hrs/wk)
Experience levels:
Expert (5+ yrs)
Languages:
English
Negotiable rate