Abdul Razzak

Designation: Sr. Process Associate, Tata Consultancy Services, Chennai - (Feb’10 to March’ 16)
Lean Six Sigma Green Belt Certified from the project in "Reduction of AHT" through Workflow Automation which saved cost of $3893 P.A.
Completed three “WebEx” KTfor US & Canada region and project setup in Pune for PAT team
Performed quality check on the policy’s completed by the associates for Workers Compensation, Business Personal Property, Inland Marine and Various Endorsements related to Claims and other LOB’s
Conducting Performance review sessions with individuals and providing feedback for errors committed by them.
Reviewed new and renewal business requests as well as certain endorsements in order to determine insurability based on corporate guidelines and standards.
Initiated action to cancel a policy, modify coverage form or limit based on guidelines and standards
Ability to properly review policy information for insurance coverage, proper rating, reports from loss control consultants to determine if application is acceptable
Handled payroll for Large & Small Underwriting agency
SLA achieved as per that TAT from the client

Achievement
Received "BPS Champion League - Team" Award in the year June 2015
Received Service & Commitment Award for the year 2013 & 2015
Received "Performance Linked Reward (PLR) for two consecutive quarter in the year 2011

Designation: Financial Associate, Hewlett Packard, Chennai (Jan’09 – Sep ’09)
Processed invoices in Account Payable
Extensively used Integrated Document Management Solution (IDMS) and Pansophic Resource Management System (AS 400) and various others applications like Lawson, Ivara, Ariba&Elkenet (CMMS) in processing Financial documents
Verification of Miscellaneous Vendors Statement
Preparing invoice accrual report

Designation:Audit Assistant, Aiyar&Co., Chennai (Jul’07 – Jan’09)
Verified Receipt & Payment accounts, Final Accounts of the company, Cash Books and Ledger Accounts
Involved in preparing Bank Reconciliation Statement and providing assistance to Auditors during audits
Performed analytical review of audit documents, client accounting & operating procedures including systems of internal control
Prepared financial statement reports (Monthly P&L, Balance Sheet etc.) and documentation supporting audit opinions
EXPERTISE

•Process Development & Improvements
•Project Execution & Quality Assurance
•Research & Analysis
•Lean Manufacturing Operations
•Lean Quality Tools (FMEA, Pareto Charts,Fishbone Diagrams, Six Sigma 5S)
•Six Sigma & ISO Leadership Client Relationship Management