My experience in Customer care was with an Engineering/Construction company and presently a virtual Assistant with a Real Estate Company. I achieved sales increase, customer satisfaction /retention and debt recovery through effective communication skills of Listening, Verbal, Written, Negotiation, Emotional intelligence, Empathy and problem solving. These attributes gave me the leverage for my carrier move into General Administration and Human Resources management.
My practice as an Human Resource Specialist exposed me to policy development, On boarding process, Employee relations, learning and development, Performance Management, logistics and travel management for overall corporate goals and employee engagement.
I make good use of the Microsoft word, excel, power point packages and also google sheets. I am enthusiastic about learning new skills and processes and will be grateful for employment considerations to add value.