Leader with more than 10 years experience, able to meet expectations for improved performance of transformational projects in multinational and international organizations like: GB Advisors LLC, Turner, LSG Sky Chefs, Huawei, Ernst & Young, Quality Leadership University (Panama), Banesco Multinational, TATCO Industries, Mercantil Financial Services, Baltar Consulting Group.
*Goals: Accompaniment to organizations in the Improvement organizational performance ( Financial profitability, Client success, Process and teams management, Continuous improvement)
*Methodologies: internal audit, implementation of management systems quality (ISO and HACCP), SERVQUAL, ASQ Six Sigma, performance indicators (KPI), compensation systems , software testing, APQC Process Management Structure. Implementation IT project management: PMBOK, SCRUM.
*Core Competencies: * Upper intermediate English * Advanced office management tools, * Advanced digital management toots: -Collaborative (slack, workchat, hangouts, google drive, one drive) -Project management (teamwork, trello, kanbanflows, microsoft projects, excel) -Digital marketing and community management (Canva, SocialMedia: Instagram, facebook, linkedin) - Human resources (Freshteams, SAP HR Module)