Aldrin Razon Cula
Add:2153 Jugado Interior Salmon St. Dagat-Dagatan Caloocan City
Contact Nos.: - -
E-mail Add.-Career Objective:
To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth
Personal Skills:
Computer Literate
Responsible and willing to work under pressure
Effectively increased customer sales in various positions.
Eagerness to learn
Good in telemarketing and sales calls.
College: Bachelor of Science in Business Administration
2nd year Undergraduate
City Malabon University
Malabon City
2011 – 2013
High School: Tugatog National High School
Malabon City
2002 – 2006
Elementary:Kaunlaran Elem. School
Caloocan City
1996 – 2002
Startek Inc
January 15 2014 – July 22 2015
Address: SM CyberOne Building Jupiter Street, Buendia Avenue, Makati, 1209 Metro Manila
Phone: -
Comcast Digital Voice (Comcast) multiple accounts
TPV - Third party verifications
Getting consent of the customer to transfer the service from old carrier
LNP - Loop number portability
Submitting request from old service provider to new carrier
CDV - Comcast Digital Voice
Handling the customer concern by checking the system, modem ,line ETC and
Provides schedule to for technician
Universal Activation (T- mobile)
Credit bureau - Running credit for the consumer
WLNP - Submitting request from old carrier
Activations - Activating customer’s account and identifying errors and issues of their phone and Identifying errors and issues from the old phone service provider
Transcom Inc
August 2015 – March 2016
Filinvest Building, 167 Epifanio de los Santos Ave
-
Technical Support Representative ( Samsung US )
Google Unlock Support Level 2
Samsung Application
Samsung mobile Support
Samsung Update Support Center
Samsung Tablet android support
VXI Munoz ( Sales associate at&t )
April 2016- November 2016
2-7F, Global Trade Center, EDSA, Muñoz
-
Billing and sales
at&t Direct TV
at&t U verse TV
at&t U verse Fiber Optics
at&t mobility
Virtual assistant (homebase Job)
January 2017
at&t Sales account for direct tv Eastern Standard Time
Medicare Insurance Pacific Standard Time
Virtual assistant (homebased job)
March 2017
Loan Qualifier
MCA campaign
Character Reference:
Vincente Reyes Abegail Bantigue
Team Leader Team Leader
Transcom IncStarTek Philippines Inc, Makati-
Shiela GanadenGinger Audrey Delos Reyes
Team LeaderTeam Leader
StarTek Philippines Inc, Makati CityStarTek Philippines Inc, Makati-
_________________________ Aldrin Razon Cula