Alfred Mark

Alfred Mark

$3/hr
I can give the best customer service experience.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
32 years old
Location:
Imus, Calabarzon, Philippines
Experience:
4 years
About

Being a Customer Service Representative for 3 years. I have learned and acquired the knowledge and skills that I can share with my future clients. For me, good customer service is treating customers with a friendly, helpful attitude. People remember how you make them feel, and I have found that just smiling and being interested in helping them solve their problem impacts how satisfied they are. And for me to provide good customer experience. I need to take note of the following:

Product awareness: Whether you're talking about books, ads on a website, or a widget, having a thorough knowledge of the company's product is vital for providing strong customer service.

Attitude: Greeting people with a smile or friendly hello can make a big difference in a retail store, and for any customer service position, a friendly and patient attitude is important.

Efficiency: Customers value a prompt response.

Problem-solving: From needing a new shirt for a wedding to requiring a replacement part, customers are looking for assistance, and part of good customer service is fixing problems and answering questions.

Languages
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