Alice Ybera

Alice Ybera

$10/hr
Virtual Assistant with Elite Customer Support background
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
45 years old
Location:
Pasay, Manila, Philippines
Experience:
10 years
About

Helping you meet your business goals is my top Priority!

10+ years working as Admin support, Customer Support and VA for an insurance company. I started as CSR, promoted as a Team leader and eventually as a Senior Team Manager. I handled Telco account, Inbound Sales account (PC), and Healthcare account but I quit to start freelancing career full-time.

I have the skills and professional training to assist you with your daily tasks so that you can maximize your time and productivity. I always want to give value to my client I am 100% committed to helping my clients succeed with my following expertise;

•Data management/ Data analytics
•Process Improvement
•Certified Master Coach
•Training and Recruitment
•Customer support (phone and email)
•Team Management
•Creating ticket/ case reports
•Office Application, Google docs, sheets, and slides
•Internet Research
•Lead Generation
•Schedule Management
•Word Press Management
•Email Management
•Data Entry, Transcription
•Social Media Management
•Appointment setting

I am also a Lean Six Sigma trained. A process improvement skill which I will effectively use to help my clients achieve better, faster, and lower cost products and processes.

I work on Flexible schedule and am available for new projects anytime. Delivering high-quality results while meeting strict deadlines is my top priority.

If you think we're a good fit, please contact me.

I look forward to working with you

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