Amelene Alojado

Amelene M. Alojado B55 L2 Beersheba St. cor Libnah St. Town & Country Dasmariñas City Cavite Mobile #:- /- Email:-/-Skype ID: amel_alojado Objective: To obtain more experience in computer and business related fields. Education: 1999 - 2004 DLSU- College of St. Benilde BS Business Administration Major in Computer Applications Taft Ave, Manila, Philippines -----------------------------------------------------------------------------------------------------------1995 - 1999 Arclight School High School Diploma Las Piñas City, Philippines -----------------------------------------------------------------------------------------------------------1989 - 1995 Bloomfield Academy Elementary Diploma Las Piñas City, Philippines Working Experience: August 2015 – Present Self-Employed (Work From Home) Small Family Business Job Description  Manages day-to-day activities of a small convenient store  Co-manager of a family owned salon. December 2014 – August 2015 Freelance (Work From Home) Virtual Assistant / Email Marketing Assistant Job Description  Doing admin work for the client  Maintaining the client’s database  Setting appointments for the client.  Email Marketing Assistant ( making sure the bulk emails that we send doesn’t go to spam mails. Knowledgeable in using Maripost) ---------------------------------------------------------------------------------------------------------April 2013 - November 2014 BOLTON International Database Operations Team Leader 1606 16/F The Trade & Financial Tower 7th Ave, corner 32nd St, Bonifacio Global Taguig City Philippines Job Description • Coordinates directly with the Client abroad on all database, subscription and Philippine Team matters.  Handles the Philippine team when it comes to operations on behalf of the client  Sends weekly reports regarding the Philippine team  Distributes all the task the Client gives to the team equally  Monitors attendances, leaves and performance evaluation  Gives coaching to the team (giving tips for effective researching and giving feedbacks regarding performances) • Maintain and update database through various channels (internet research, email correspondences, telephone calls) Experience in manipulating large volumes of data from a variety of sources.  Edits and updates the list the Client gives through excel and sends it back in time.  Acts as quality control (counter checking, editing the team's work before sending it back to the client) • In charge of Marketing Events and Human Resources circulation emails and subscription. • Source new leads & grow the database. • Ensure that the database software is constantly maintained. • Prepare and submit relevant subscription document to client. Maintains client confidence and protects operations by keeping information confidential. • Ensure all subscriber concerns are attended to or forwarded to the appropriate person • Manage priorities as required. ----------------------------------------------------------------------------------------------------------- July 2012 - April 2013 Volenday (client transferred to Bolton brought me with them) Database Operations Executive 2/F Multinational Bancorporation Centre, Ayala Avenue Makati City Philippines Job Description: • Maintain and update database through various channels (internet research, email correspondences, telephone calls) Experience in manipulating large volumes of data from a variety of sources.  Edits and updates the list the Client gives through excel and sends it back in time. • In charge of Marketing Events and Human Resources circulation emails and subscription. • Source new leads & grow the database. • Ensure that the database software is constantly maintained. • Prepare and submit relevant subscription document to client. Maintains client confidence and protects operations by keeping information confidential. • Ensure all subscriber concerns are attended to or forwarded to the appropriate person • Manage priorities as required. ------------------------------------------------------------------------------------------------------------ Oct 2010 - July 2012 Harte Hanks Philippines Inc. Customer Interaction Associate - Market Research Analyst 4/F Market! Market! Fort Bonifacio Taguig City Philippines Job Description: Conducting market technology research for US and Canada. Calling companies, businesses, government offices, schools, colleges, universities and institutions to conduct market research surveys and data entries. Outbound -----------------------------------------------------------------------------------------------------------Nov 2008 - Jan 2009 AAISI Alsons/AWS Information Systems Inc. Human Resource Assistant - Recruitment and Sourcing Specialist 1st flr. Multinational Bancorporation Centre, Ayala Ave. Makati City Philippines Job Description: Looking for qualified applicants for our Call Center clients using online job search sites, coordinating with colleges and institutions regarding their graduate's list, interviewing applicants and deploying them to clients. ------------------------------------------------------------------------------------------------------------ Jul 2007 - May 2008 Convergys CCR - Customer Care Representative Northgate Cyberzone, Alabang Muntinlupa City, Philippines Job Description: US Based account. Handle customer's concerns regarding plan packages, explaining bills and accepting payments, scheduling home repairs and doing some minor troubleshooting. -----------------------------------------------------------------------------------------------------------Apr 2006 - May 2007 First Advantage Philippines, Inc. Screening Associate - Employment Screening Services Division (Reports QC Team) Madrigal Business Park, Alabang Muntinlupa City, Philippines Job Description: A pre and post background investigations company. Collecting all verified results of the employee and making a report that will be sent out to the client. Making sure that the data entered is marked correctly, all discrepancies are correct and the quality of the report is good. Organizations: CBA- Computer Business Association JPCS- Junior Philippine Computer Society COPs- College of Presidents (special projects division) DF- Dulaang Filipino MAP- Multi-lingual Agency for Progress Skills: Microsoft Office Corelle Dreamweaver Flash Visual Basic 6.0 Internet Surfing