Amy Frevert

AMY FREVERT  ★ -★ - summary of qualifications Outgoing, dedicated, quick-learning Secretary/Administrative Assistant with a 15+-year record of providing quality service in a high-volume office with efficiency, tact, friendliness, and ethics. Able to manage deadlines, prioritize tasks, and deliver accurate work—even under pressure.  Skilled in drafting documents/letters, preparing forms, and proofreading.  Excellent communication and people skills—patient listener with positive attitude and “can-do” spirit.  Organized, detail-oriented, self-starter needing little direction or supervision.  SKILLS Scheduling Customer Service Word Processing  Telephone Computer  Multi-tasking Organization Professionalism   professional experience Foreman HelpMyWindows.com, Churubusco, Indiana January 2016-present 40 hours per week (seasonal) Maintain day-to-day operations and cleaning tasks Scheduling Accounting Logistics Safety of workers Customer Service and maintain existing client relationships Legal Secretary/Assistant UAW Legal Services Plan, Fort Wayne, IndianaMarch 1999–February 2015 40 hours per week Managed 150+ open cases at a time. Conducted intake interviews, processed client files, and scheduled appointments. Drafted pleadings and prepared documents with court, including electronic filing. Summarized client case file needs and provided transcription services. Prepared bank reconciliations  Special knowledge of: Bankruptcy, Real Estate, Domestic Law, Name Change, Adoption, Guardianship, Consumer Issues Client Associate/Manager AssistantJanuary 1998–February 1999 40 hours per week Merrill Lynch, Fort Wayne, Indiana Prepared letters, reviewed reports, processed client files, and summarized client file needs. Researched and corrected client accounts Processed and distributed incoming/outgoing mail and faxes, and managed multi-line phone. education Completed 24 hours in the Business Associates Degree program Nashville State Technical Institute, Nashville, TN technology profile Quicken | MS Excel | MS Word | MS Outlook | Bankruptcy Pro | Google Docs | Open Office | Social Media