I WALK THE TALK.
Through my experiences working in BPO Companies, training, and workshops, I was able to hone my skills in CUSTOMER SERVICE and ADMINISTRATIVE ASSISTANCE.
I have been passionate about addressing customers' concerns and at the same time, do administrative works.
My skills and expertise for Customer Service include:
✅Inbound calls
✅Outbound calls
✅Troubleshoot
✅Submit service requests
✅Maintain database
✅Log calls
✅Respond to help requests
My skills and expertise for Administrative Assistance include:
✅Administrative works
✅Personal tasks
✅Content creation
✅Managing finances
✅Social Media Management
✅Research
✅Email Management
✅SEO
✅Lead Generation
Looking forward to catering these skills to you!