I am a multi-skilled Customer Service Representative and have been in the front lines for seven years. I have experience handling different accounts in different fields, such as eCommerce, Financial, and Mortgage accounts. I am excellent at providing customer satisfaction, and it's 100% TRIED & TESTED.
These are the things that I can do and is great at:
⚡Disputes & Claims Handling
Apps, Tools, and Websites I use:
⚡ Data (Google Sheets, Microsoft Excel)
⚡ Documents (Google Docs, Microsoft Word)
⚡ Communications (Outlook, Gmail, Slack, MS Teams)
⚡ Voice Support (Softphone - Avaya)
⚡ Creatives (Canva, Paint)
⚡ Ecommerce (eBay, Shopee, Lazada)
⚡ Social Media (Facebook, Instagram. LinkedIn, Twitter)
If I'm a good match for you, then let's get it!