Aster May Silim

I worked online as a General Virtual Assistant for more than two years from different clients around the globe with different kinds of business. Some of the administrative tasks that I did such as:
●Email Management
●Filing inovices (received and sent ) to specific folder
●Making Proposals and make it easier and quicker via Webmerge
●Data Entry
●Booking Appointments with clients
●Following up with clients/customer (sending thank you and reminder emails)
●Receptionist duties (answering occasional calls)
●Calendar Management
●File Management (organizing files using dropbox etc)
●Research on certain topics for blogpost, newsletters or others
●Hotel and Flight Booking
●Transcription
●Creating basic report (task,sales)
●Preparing Slideshows (Powerpoint presentation)
●Set-up Social Media Accounts (Facebook,Twitter,Linkedn, Youtube) via Hootsuite
●Manage and update Social Media Accounts
●Manage your Blog and uploading images (Basic Wordpress Skills)
●Filter and Reply to comments to your blog
●Participating in discussion forums or message boards
●Processing orders (Amazon)
●Organizing Task via Trello Board
●Organizing files in Google drive
●Proficient in Microsoft Words,Excel, and Power Point.
●XERO (Bookkeeping software)
●Process payments from clients via BPOINT and Eway
●Manage company log in details via Lastpass
●Manage and follow up task to the team via Teamwork
●Making Timesheets
●Making reconciliation report for Tax office
●Phone Support (Outbound or Inbound Calls)
●Client Support ( Can write email professionally)
●Company Process (Making How to- document/video)
●Monitoring Projects
●Human Resources Duties (Interviewing applicants)
●Reconciliation Report
●Expense Claim Report

I also used some of these tools that helps me with my administrative tasks:

●Trello
●XERO (Accounting Software)
●Hootsuite
●Slack
●Asana
●Google Drive
●Drobbox
●Microsoft Office (Word, Excel, PPT)
●Webmerge
●Last Past
●Pic Monkey (for basic picture editing)
●Zoiper
●Voipline
●LastPass
●Teamwork
●TPP wholesale
●Toggle
●Desktime
●Hubstaff