Work as Servicenow System Consultant ,
Experince in Service Portal Designing,
Have hands on experience and good understanding of below modules:
• Specialized in scripting
• End User Portal Development
• Service Catalog
• Integration with third party tools.
• Incident Management
• Problem Management
• Change Management
• Service Level Agreement
• Knowledge Management
• CMDB
• Workflow configuration, logic building, configuration of forms , UI macros
• Glide record, Glide System, Glide Ajax, Script Include, UI Action, Business Rule, Client Script
Experience in developing forms, Custom Module, workflows as per customer requirements.
Web Services : REST, SOAP - Using XML and JSON
Integration : LDAP, AD, SSO, MS Azure
Orchestration : AD, Exchange, Mail, Powershell
ITIL V3 Foundation Certified.
Servicenow Admin Certified.
Servicenow Implementation Specialist Certified.
Professional Scrum Master Certified.
Designed fully customized End User Portal Using Bootstrap on ServiceNow.
Integrated different third party tools with Servicenow like Bing Translator, using REST API.