Aubryan P. Galang

He is currently a Heldesk Support Level 2 and also a Team Lead for a veterinary software. From January 2013 up to November 2015, Aubryan started working as a SAP PtD analyst, he is also the Shift Team Lead for those regions. Aubryan has the knowledge of SAP Project Management System which is being accessed through Citrix. His task as a SAP Analyst revolves on financial analysis. His tasks as a Team Lead would include scheduling, leave approvals, and monthly meetings being conducted for updates and management issues cascaded to the team.

He has worked in BPO companies like Stream Global (formerly Etelecare) and [24]7 Customer Philippines Inc. His main tasks revolves in providing on call support for issues that the end user is experiencing. He has handled 3 accounts in a span of 5 years which includes an internet service provider (Time Warner Cable), an internet telephone company (Vonage) and an accounting software (QuickBooks). He has learned a lot during those times like basic home networking, VOIP setup, internet and computer troubleshooting and general accounting.

Aubryan wants to be the best, he strives to always produce the excellent result at all things. One characteristic that he can be proud of is being punctual. He is never late. He already settled down, married with 2 kids, which is his inspiration to provide for his family. His fascination for exploring new things never stops. His thirst for always being the best at what he does is always there.