QM Badrul Farhad
48/I West RajaBazar, Tejgaon, Dhaka 1215, Bangladesh
--Linkedin : https://www.linkedin.com/in/badrul966b67124/
Github https://www.github.com/badrulfarhad
Freelance Wordpress Customer Support: Caring and friendly customer
Service Professional with experience in retail and B2B settings. I’m Currently self-employed. I
provide you with Wordpress maintenance Support. My core responsibilities are to help the
customers via the chat channel and replying to email in order to find solutions to their website
issues.
WordPress developer. Skilled in HTML, PHP, CSS, and Java Scripting have been playing around
with Wordpress since 2016. Deliver professional maintenance support and well-made projects
in time.
Area of experience: Retail Sales, Account management, Customer Service, office
management, Documentation, Legal Research, Complaint Resolution, service based sellin, Data
entry, MS -office pack, G Suite, HTML, CSS, PHP ,
Problem Fixing: Capable of fixing any issue of the WordPress sites. Capable of managing
any website in cpanel / Hosting server. Autoinstaller, SSL / TLS Custom error pages, Error logs,
backups and Cron Jobs
Professional Experience:
From - 15 April, 2014 - 31 March, 2018
Earlier worked for Prime Insurance Company LTD as an Officer, Service Agent .
My responsibilities consisted in satisfying the Customers and the Company by handling the
case in a timely manner to find solutions for complete satisfaction.
Selling general Insurance products and executing Customers transactions
Generated Statements of Accounts to Customers and record information accurately to help
provide the correct solution to customers. I Can work unsupervised and have the ability to adapt
to a changing environment.
Completed a Professional certificate course from “Canadian Institute of Global
Learning titled English for Executive.
*Email Etiquette Certification.
*Customer Service Test
LAST EDUCATION:
Bangladesh Institute of Management
Post Graduate Diploma in Marketing, 1998
Obtained 1st class
