I worked as a technical support of a huge brand in the USA. I am helping customers in troubleshooting their technical concerns via phone and as well adding value to the product by suggesting computer peripheral upgrades. As a customer agent, I am resourceful on getting instructions from anywhere on the internet. I can work with less or no supervision, as long as I have all the reading materials in resolving customer concerns. You could know more about me in an interview, hoping to talk with you.