Brian Sims

$10/hr
Data entry and customer service guru. A knack for email management and database administration.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Chihuahua, Chihuahua, Mexico
Experience:
4 years
About

Store Manager

Subway - Phoenix, AZ

February 2018 to August 2018

Managing customer flow to ensure that sales opportunities are driven, and excess waiting times are avoided

Maintaining safe and healthy environment

Coaching and developing multi-functional teams

Managing the company’s monies in line with business guidelines

Ordering all food, paper and supply products

Schedule and direct staff in daily work assignments to maximize productivity

Optimize profits by controlling food, beverage, and labor costs on a daily basis

Efficiently resolve problems or concerns to the satisfaction of all involved parties

Owner

Fabian Cleaning, LLC - Phoenix, AZ

August 2016 to March 2019

Cleaning of residential homes

Supply ordering

Customer billing

Overall customer satisfaction

Employee onboarding and scheduling

Starbucks Store Manager

Aramark - Tempe, AZ

January 2016 to August 2016

Managing customer flow to ensure that sales opportunities are driven, and excess waiting times are avoided

Maintaining safe and healthy environment

Coaching and developing multi-functional teams

Managing the company’s monies in line with business guidelines

Ordering all food, paper and supply products

Schedule and direct staff in daily work assignments to maximize productivity

Optimize profits by controlling food, beverage, and labor costs on a daily basis

Efficiently resolve problems or concerns to the satisfaction of all involved parties

 

General Manager

Popeye's Louisiana Kitchen - Gilbert, AZ

May 2015 to December 2015

Managing customer flow to ensure that sales opportunities are driven, and excess waiting times are avoided

Maintaining safe and healthy environment

Coaching and developing multi-functional teams

Managing the company’s monies in line with business guidelines

Schedule and direct staff in daily work assignments to maximize productivity

Optimize profits by controlling food, beverage, and labor costs on a daily basis

Efficiently resolve problems or concerns to the satisfaction of all involved parties

Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met

Service Representative - Assignment Team

Green Tree Servicing LLC - Tempe, AZ

February 2013 to May 2015

Prepare and record assignments to perfect chain of title.

Review title reports to follow the chain of assignments.

Research and verify mortgage documents to complete chain of assignments.

Work with customers and/or third parties to obtain documents required to complete requests.

Scan and index completed assignments and/or back documentation/research.

Develop and maintain positive, effective working relationships with customers, county offices, title companies, custodians, service vendors and other departments critical to the achieving objectives. 

Maintain accurate production tracking records.

Process all incoming and outgoing mail for the Assignment Team.

Perform data entry tasks to enter new orders and provide status for assignments and recording information.

Assistant/Shift Manager

Arby's - Phoenix, AZ

May 2012 to February 2013

Ensured customer satisfaction through complaint resolution

Ensured proper food handling by employees

Managed three to five employees per shift

Counted cash till and nightly deposits

Counted daily, weekly, and monthly inventories

Creating work schedules and delegating work

In charge of weekly truck orders

Title Technician

Security Title Agency - Phoenix, AZ

August 2011 to April 2012

Run title chains on all new orders

Updating client systems with results of searches

Answering client questions regarding foreclosure processes

General customer service work on all aspects of foreclosure

New Orders Clerk

Quality Loan Service - Scottsdale, AZ

December 2010 to August 2011

Review timelines of foreclosure process on the Trustee side

File setup for all new foreclosure file received in office

Order title searches

Data entry and document creation

Updating client systems

Languages
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