Brian Sims

Brian Sims Hardworking, dedicated team player U.S. Citizen living in Chihuahua, Mexico-- Multiple years in restaurant management, as well as around 3 years in the mortgage foreclosure industry. Sourcing candidates has played a large role in my previous endeavors. Looking for a position that will allow me to utilize the knowledge I have and obtain new skills along the way. Work Experience Store Manager Subway - Phoenix, AZ February 2018 to August 2018 Managing customer flow to ensure that sales opportunities are driven, and excess waiting times are avoided Maintaining safe and healthy environment Coaching and developing multi-functional teams Managing the company’s monies in line with business guidelines Ordering all food, paper and supply products Schedule and direct staff in daily work assignments to maximize productivity Optimize profits by controlling food, beverage, and labor costs on a daily basis Efficiently resolve problems or concerns to the satisfaction of all involved parties Owner Fabian Cleaning, LLC - Phoenix, AZ August 2016 to March 2019 Cleaning of residential homes Supply ordering Customer billing Overall customer satisfaction Employee onboarding and scheduling Starbucks Store Manager Aramark - Tempe, AZ January 2016 to August 2016 Managing customer flow to ensure that sales opportunities are driven, and excess waiting times are avoided Maintaining safe and healthy environment Coaching and developing multi-functional teams Managing the company’s monies in line with business guidelines Ordering all food, paper and supply products Schedule and direct staff in daily work assignments to maximize productivity Optimize profits by controlling food, beverage, and labor costs on a daily basis Efficiently resolve problems or concerns to the satisfaction of all involved parties General Manager Popeye's Louisiana Kitchen - Gilbert, AZ May 2015 to December 2015 Managing customer flow to ensure that sales opportunities are driven, and excess waiting times are avoided Maintaining safe and healthy environment Coaching and developing multi-functional teams Managing the company’s monies in line with business guidelines Schedule and direct staff in daily work assignments to maximize productivity Optimize profits by controlling food, beverage, and labor costs on a daily basis Efficiently resolve problems or concerns to the satisfaction of all involved parties Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met Service Representative - Assignment Team Green Tree Servicing LLC - Tempe, AZ February 2013 to May 2015 Prepare and record assignments to perfect chain of title. Review title reports to follow the chain of assignments. Research and verify mortgage documents to complete chain of assignments. Work with customers and/or third parties to obtain documents required to complete requests. Scan and index completed assignments and/or back documentation/research. Develop and maintain positive, effective working relationships with customers, county offices, title companies, custodians, service vendors and other departments critical to the achieving objectives.  Maintain accurate production tracking records. Process all incoming and outgoing mail for the Assignment Team. Perform data entry tasks to enter new orders and provide status for assignments and recording information. Assistant/Shift Manager Arby's - Phoenix, AZ May 2012 to February 2013 Ensured customer satisfaction through complaint resolution Ensured proper food handling by employees Managed three to five employees per shift Counted cash till and nightly deposits Counted daily, weekly, and monthly inventories Creating work schedules and delegating work In charge of weekly truck orders Title Technician Security Title Agency - Phoenix, AZ August 2011 to April 2012 Run title chains on all new orders; Updating client systems with results of searches; Answering client questions regarding foreclosure processes; General customer service work on all aspects of foreclosure New Orders Clerk Quality Loan Service - Scottsdale, AZ December 2010 to August 2011 Review timelines of foreclosure process on the Trustee side; File setup for all new foreclosure file received in office; Order title searches; Data entry and document creation; Updating client systems Education TEFL-TESOL Certification 150 Hour Master Training Certification Teflen Training College - Phoenix, AZ July 2018 to August 2018 High School Diploma Anderson County High School - Clinton, TN 2002