Brittany Chapman

Brittany Chapman 3520 Clydesdale Drive, Denton, TX-Objective Resourceful administrative clerk bringing enthusiasm, attention to detail, and an exceptional work ethic to the workplace. I have accrued over 5 years of customer service and administrative experience, 3 years of training and management experience, as well as over 3 years of administrative experience in a government office. Previous work has helped me prove my capacity to troubleshoot and resolve issues quickly, while maintaining patience, efficiency, and a high level of professionalism. Education Bachelors | earned: 08/14/2015 | university of north texas Major: Theatre Graduated Cum Laude high school diploma | 06/05/2010 | copperas cove high school Skills & Abilities Proficiency in Microsoft Word, Excel, and PowerPoint Proficiency in Adobe Acrobat Excellent communication skills both written and oral. Leadership abilities Accuracy and attention to detail. Problem analysis, use of judgment, and ability to solve problems efficiently. Decision making, critical thinking, organizing, and planning. Tolerant and flexible to different situations. Recent Work Experience senior deputy clerk | denton county | may 2017- present day The main duties of this position include but are not limited to: Customer Service in person, by phone, and email. Auditing Tax Certificates, Installment Agreements, Tax Deferrals, Payments Processed, and several other elements of the processing department. Processing Ag Rollbacks and well as collecting property tax payments. Processing TABC licensing for the county. Administrative and clerical work for the department. Motor vehicle title and registration. Auditing all types of motor vehicle transactions and title work. This is a supervisory position which has given me experience in leadership, delegation, and training others. This position has also allowed me to be in charge of several people at one time. Since I started this job I have been promoted three time within my department. civic center attendant | city of denton | july 2016-may 2017 This position relied heavily on customer service in person and by phone. Other duties included administrative and clerical work for the Civic Center as well as the Parks and Recreation Department. Maintained the Civic Center and assisted with any events that the Civic Center retained. Lead infant teacher | countryside montessori school | august 2015-july 2016 This position relied on the teaching and care of infants in a Montessori setting. As the leading infant teacher, I handled all administrative work regarding each child enrolled in my classroom. References Reggie jones Deputy Sheriff, Denton County Monica gower Supervisor, Denton County Tax Office Dayne banhart Co-Worker, Denton County Tax Office *Any reference contact information is given upon request.