Catherine Janeo

Service-oriented Customer and Technical Support Specialist with 10 years background in BPO industry and 1 year background in Human Resources. Handled customer support, billing, sales and technical support for different line of businesses such as retail, telecommunication, networking equipment, educational toys and order-entry. Working as a Virtual Assistant who provides support for restaurant's online ordering system and Instagram account. Core competencies include adaptability, critical thinking, and integrity as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.