Good Day! My name is Cathy.
I have worked in the BPO industry for about 11 years and I specialize in Market Research.
I started with being a Market Researcher where in my primary task is gathering useful opinions from both businesses and consumer respondents. We do outbound calls and conduct surveys which is quite more of selling over the phone but instead of any product you sell yourself and your survey.
I was a market researcher for five years and I have been promoted to being a Quality Assurance Supervisor where in my tasks are --- but it was just quite brief as I was then again promoted to being a Project Supervisor ---.
Efficiency and long term solutions was my key take away from these roles. I have excellent communication skills, both in written and oral with neutral accent.I can work with less supervision and I have strong analytical skills which will definitely ensure to resolve any customer demand. I have a blazing passion with working with great leaders to help me reach my full potential.