CHARIZ MARIE S. ABUCEJO
Address: Cebu City, Philippines
Mobile: -
E-mail:-
TECHNICAL SKILLS:
● Has basic computer troubleshooting skills
● Zendesk, CRM, Asana
● Basic knowledge around WordPress, Adobe Photoshop, MS Word, MS Excel,
MS Powerpoint, Google Drive, Google apps
EDUCATIONAL BACKGROUND:
Tertiary
:
Secondary :
Elementary :
Bohol Island State University
Main Campus (BISU-MC)
Along CPG North Avenue,
Tagbilaran City, Bohol
Tagbilaran City Science High
School (TCSHS)
M. Parras Ext., Mansasa District,
Tagbilaran City, Bohol
Holy Name University (HNU)
Jansen Heights, Dampas District,
Tagbilaran City, Bohol
2008 – 2013
2004 – 2008
1998 – 2004
PERSONAL INFORMATION:
Age
Birthdate
Birthplace
Civil Status
Citizenship
Religion
Language
Capabilities
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29
March 24, 1991
Tagbilaran City, Bohol
Single
Filipino
Roman Catholic
English, Tagalog, Cebuano
Able to learn quickly, resilient, and hardworking
SEMINARS ATTENDED:
“WordPress, CMS, Search Engine Optimization and Internet Marketing”
“Advanced Computer Networking”
“Android Application Development”
“Google Maps API and Google+”
WORK EXPERIENCES:
Technical Support Representative
2013 - 2017
Concentrix, formerly Convergys Phil. Inc.
● Answered inquiries from customers around service installations
● Level 2 representative assisting new agents in resolving issues as quickly as
possible and as well as in managing their respective metrics
ValueLabs Phil. Inc.
● Handled vendor escalations and back office tickets and inquiries
● Maintaining and achieving process SLA targets
● Handled a team of four CSRs
Business Development Officer
2017 - 2018
ValueLabs Phil. Inc.
● Lead generation and client prospecting through LinkedIn
● Appointment setting through cold calling and emailing potential clients
PhilCare Inc.
● Facilitated new business opportunities and meetings
● Conducted orientations and business presentations to prospected clients
Administrative Assistant
2018 - present
Linkfluencer Pty Ltd.
● Social media marketing through both LinkedIn and Facebook
● Handled weekly LinkedIn campaigns for multiple clients
● Responding to clients/inquiries and partners where necessary
● Perform various tasks in and around the online
● Manages the team’s Asana schedules
