Christopher Ruiz

Christopher Ruiz

$6/hr
IT Desktop Support (Chat/Phone/Email)
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
43 years old
Location:
Cebu City (Capital), Cebu, Philippines
Experience:
11 years
About

An IT Support professional for over 10 years now. Specializes in Remote Client support over the phone or live chat.

Currently working as an IT support analyst for a US Healthcare company, supporting our end-users with their computer problems.

Primary Responsibilities:

• Work in an automated provisioning environment to deploy new software to user's company computer.

• Troubleshoot corporate applications with the use of a Knowledge Base.

• Use remote control tool to assist end users when needed.

• Provide an accurate record of each call in SNOW incident management tool.

• Act as a technical resource to others to resolve problems, issues, errors or related

Languages
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