Cindy Coetzee

Cindy Coetzee

$5/hr
Customer Service Representative/ Administrative Assistant/ VA
Reply rate:
16.67%
Availability:
Full-time (40 hrs/wk)
Location:
Bauang, La Union, Philippines
Experience:
1 year
Cindy Coetzee Purok 2, 2 Floresca Dili, Bauang, La Union 2501 --Websites, Portfolios, Profiles https://www.linkedin.com/in/cindy-coetzee-b-/ https://www.facebook.com/LARACROFT2009 https://www.onlinejobs.ph/jobseekers/info/954054 Summary Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills Customer Service Team Collaboration Data Entry Problem-Solving Computer Skills Creative Thinking Detail Oriented Active Listening Calm Under Pressure Flexible Schedule Experience January 2023 to Current Dynata Global Cebu City, PH Market Research Interviewer Provided feedback and instructions to peers about proper interview guidelines. Recruited individuals for online surveys about product awareness and interest. Administered polite and effective customer service to encourage interview engagement. Communicated confidently and clearly with people of diverse backgrounds 6 hour shifts. Conducted phone interviews of political, social and consumer topics. Followed interview protocol carefully to avoid influencing interviewee's perspective. February 2022 to November 2022 Dynata Global Cebu City , PH Market Research Interviewer July 2021 to December 2021 Dynata Global Cebu City , PH Market Research Interviewer September 2020 to November 2020 Dyanata Global Cebu City, PH Market Research Interviewer October 2005 to March 2006 Alarm Security Manila, Philippines Security Guard Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts. Completed incident reports to record security or loss prevention incidents. Addressed problems quickly and reported clear information while working under minimal supervision. Surveyed multiple CCTV feeds to closely monitor important areas on grounds. July 2000 to December 2000 Prosearch Incorporated Makati City, PH Salesperson Developed key customer relationships to increase sales. Monitored customer order process and addressed customer issues. Developed customized sales techniques to successfully sell and upsell services to new and existing clients. Arranged merchandise for display to highlight new styles, attract customers and enhance sales. Maintained current store, product and promotional knowledge to drive consistent sales. November 1999 to April 2000 Star Applicance Center Inc. Megamall Mandaluyong City, PH Cashier Accepted cash and credit card payments, issued receipts and provided change. Discounted purchases by scanning and redeeming coupons. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Processed refunds for worn, damaged and broken merchandise. Answered product questions with up-to-date knowledge of sales and store promotions. Answered customer questions and provided store information. Operated cash register or POS system to receive payment by cash, check and credit card. January 1999 to September 1999 Domstar Investigation Security Quezon City, PH Security Guard Documented security-related situations and submitted in-depth reports to superiors. Completed incident reports to record security or loss prevention incidents. Addressed problems quickly and reported clear information while working under minimal supervision. Searched individuals and baggage for weapons and other prohibited items. Monitored premises and recorded activity in daily officer reports. July 1998 to January 1999 JV Services Manila, PH Sales Associate Built and maintained relationships with peers and upper management to drive team success. Worked with fellow sales team members to achieve group targets. Engaged customers in friendly, professional dialogue to determine needs. Received and displayed product shipments on store retail shelves upon delivery. Helped customers find specific products, answered questions and offered product advice. Education and Training May 2012 COSTCW (Tesda Accredited) San Fernando La Union Caregiving Vocational School System Technology Institute San Fernando La Union Hospitality Restaurant Services Some College (No Degree) Languages Tagalog: First Language English: Advanced C1
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