CLAUDIU PIPIȘ-
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LINKEDIN.COM/IN/CLAUDIU-PIPIS
MANAGER / SUPERVISOR
Comprehensive knowledge of all functional areas of business operations. • Hard working, adaptable
and articulate manager with vast credible experience and demonstrated career progression. •
Highly focused and result-oriented in supporting complex, deadline-driven operations
Management & Leadership
Project Planning & Control
Vendor Relations & Negotiations
Financial Planning & Profit Analysis
Customer Satisfaction
Business Strategy
Marketing
Employee Training & Development
PROFESSIONAL EXPERIENCE
Project Manager - Dava Solutions
04/2015 – Present
Accountable for managing the delivery of critical projects, and for providing managerial support for all
the projects conducted by the company. Also responsible for providing monthly financial and technical
updates of any known issues/risks to the company owners. Currently manage 15 employees at 2
locations. Responsible for implementing ISO27001 and ISO9001 standards.
Responsible for costing, estimating and planning projects.
Preparing Project Initiation documentation.
Responsible for ensuring best value is obtained for the project including supplier base, use of
internal and external resources.
Maintaining and completing Project Key Performance Indicators.
Writing detailed and summarized project progress reports.
Identifying, costing and processing any contract variations.
Tracking activities against the detailed project plans.
Updating project plans to include agreed changes.
Producing accurate financial reports.
Monitoring actual expenditure figures against project budgets.
Project Director – Oradea Shopping City
07/2011–02/2015
Taking responsibility for the business performance of the entertainment area of Oradea Shopping City
Mall-including 6 screen Multiplex Cinema, Bowling and Pool area(8 bowling alley+9 pool tables), Video
Arcade area, Barcode Bar;
Taking responsibility for the business performance of the entertainment area of Oradea Shopping
City Mall-including 6 screen Multiplex Cinema, Bowling and Pool area (8 bowling alley+9 pool
tables), Video Arcade area, Barcode Bar.
Created and implemented variety of management reports, including cost control, sales forecasting,
and others, dramatically increasing efficiency.
Hired initial staffs, implemented all policies and procedures, and coordinated initial operations.
Maximizing profit by continued efforts for revenue growth and cost reduction.
Constantly developing of operational managers through training and personal guidance.
Restaurant General Manager – Lactobar Retro-Bistro
10/2010–06/2011
Taking responsibility for the business performance of one of the busies Restaurant in Oradea;
Analyzing and planning restaurant sales levels and profitability.
Organizing marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and sales.
Creating and executing plans for department sales, profit and staff development.
Coordinating the entire operation of the restaurant during scheduled shifts.
Managing staff and providing them with feedback.
Recruiting, training and motivating staff.
Business Sales Representative – Orange Partner
11/2007–05/2010
Top-performing, customer service-focused sales professional. Two year sales experience for medium and
small company accounts.
1st in the Direct Sales Department- North Romania, for overall sales (out of 12 reps).
Selected by the National Coordinator of Sales to help train new sales reps
Assistant Casino Manager – Carnival Cruise Lines
08/2003–10/2007
Provide high-level support to Casino Manager of one of the biggest casino on a European/American cruise
ship, with more than $1 million in annual revenue.
Directed daily operations, including opening, closing, inventory control, and customer service.
Supervised staff of 30 and carried out hiring and training.
Recognized for maintaining consistently superior level of customer satisfaction.
Store Manager – McDonald’s
09/1996–05/2000
Taking responsibility for the business performance of two McDonald’s restaurants from Oradea.
Developed policies and procedures to improve training programs and quality control.
Recruited management and staff developed and implemented all policies and procedures.
Planned and managed establishment of one new restaurant, (Baia Mare) administering project
budgets of $1 million. Obtained all necessary permits. Hired initial staffs, implemented all policies
and procedures, and coordinated initial operations.
Created and implemented variety of management reports, including cost control, sales forecasting,
and others, dramatically increasing efficiency..
Casino Dealer/Supervisor – Salto Grand Casinos
08/1993-07/1996
Ensuring excellent customer service;
Maintaining correct gaming procedures;
Ensuring all bets are correctly placed and paid accordingly;
Excellent dealer in Roulette, Black Jack;
EDUCATION
Bachelor in Automatics and Computer Science , 1998 • University of Oradea, Romania
TECHNOLOGY SKILLS
Proficient in MS Office Suites, MS Project, medium knowledge in Adobe Photoshop/Illustrator, basic
knowledge in Agile Project Management/Jira, Drupal/Joomla.