Spanish-English Virtual Assistant with expertise in Excel, Word, email management, data entry, customer service, research, website and social media coordination, transcription, translations and event and project coordination.
This is a general list of duties that I can handle for you to save your time:
• Administrative support.
• Transcription service.
• Translations (English-Spanish).
• Light Project Management.
• Event Management/ Planning.
• Customer Service Management (email, chat, social media).
• Social Media Management (Instagram, Facebook, Twitter, Pinterest, YouTube).
• Content writing.
• Email Management.
• Creation and maintenance of databases.
• Managing Calendars, Appointments, and Emails.
• Campaign management.
• Inventory Management.
• Book Keeping.
• Create presentations.
• Create and Analyze Reports.
• Research.
• Help Desk/Ticket Support.
• Live Chat Support.
• Email Support.
• Social Customer Support.
• Front Office.
• Back Office.
• Setting up marketing email automation.
• Setting up email drip campaigns.
• Assisting w/ ongoing maintenance.
Tools:
• Office management – Excel, Word, PowerPoint.
• Google documents.
• Dropbox.
• Pipe Drive.
• Hubspot.
• Equifax.
• CAFT - Customer Automated Funds Transfer.
• RBC Express Online Banking Tool.
• Leadsquared.
• Mailchimp.
• Credit Repair Cloud.
• M Project.
• Zoho Projects.
• Jira.
• Slack.
• Trello.
• Citrix.
• Primavera V6.
• Sharepoint.
• Prezi.
• Canva.
• Google Analytics.
• Zoho Analytics.
• Zoho CRM.
• Tableau.
My strong points are: Organization and time management skills, attention to detail, efficient follow-up dependability, creativity and reliability.