DINAH ROSE GALIZA
VIRTUAL ASSISTANT | SOCIAL MEDIA MANAGER
ABOUT
I am a Virtual Assistant and Social Media Manager helping companies,
business owners and entrepreneurs achieve their business goals through
effective
business
management
and
strategic
social
media
management and marketing.
TRAININGS
CAVITE, PHILIPPINES
KEY COMPETENCIES
Social Media Management &
Marketing
Shopify Management
Facebook Ads
Graphics Design
Video Editing
Customer Service
Amazon FBA
Product Research
Supplier Sourcing
Keyword Research
Listing Creation
Amazon Copywriting
Amazon Sponsored Ads
(PPC)
Customer Service
Inventory Management
CONTACT
INFORMATION-Dinah Rose Galiza
www.linkedin.com/in/drgaliza
-
Social Media Management & Marketing & Facebook Advertising
A training mentored by one of the successful Filipino Virtual Assistant
that teaches Digital Marketing and many more.
Shopify Dropshipping Course
A course mentored by one of the successful Filipino Local and
International Dropshipper.
Amazon Seller Virtual Assistant Masterclass
An Amazon online course mentored by Amazon Seller Experts that
provides fundamental VA skills to become an effective and competent
virtual assistant in helping clients to maximize earnings in Amazon
online business platform.
Freedom Ticket by Helium 10
An exclusive Amazon training program teaches you how to use Helium
10 tools in finding winning products, keyword research, creating
powerful listings, engaging advertising, and many more.
WORK EXPERIENCES
2020 - 2021 | NATURELRX | E-COMMERCE VIRTUAL ASSISTANT
Shopify Store Management
Social Media Manager
Content Creation
Order Fulfillment
Tracking of Shipments
Customer Support (answering inquiries, processing of cancellations and
refunds requests, processing reshipments)
Product Research
Product Listing
2016- Present | ORIENT CAPITAL VENTURES INC.
Administrative tasks and email support and management
Social media engagement
Assisting with placement of sports bets, settlement inquiries, match inquiries,
and disputes.
Processing of deposit and withdrawal of customers' account balance using
multiple software
Handled account verification of new customers
2016 - 2016 | TELEPERFORMANCE
Provided quality service to customers, assisting clients with credit card
questions, and provided guidance on credit card matters as needed.
Assisted cardholders in resolving disputes related to credit card refunds and
chargebacks.
SOFTWARE USED
Facebook Creator Studio, Buffer, Hootsuite, Later, Filmora, Movavi, Wix,
Namecheap, Canva, Google Apps, Microsoft Office, Skype, Facebook Business
Manager, Slack, Trello, Comm100, Helium 10, Unicorn Smasher, Amazon Seller
Central, Shopify,
