Considerably a prodigy in the customer service and technical support industry. Joined the ranks of long-time experts and professional agents of a respectable tech company without any remarkable experience or educational credentials, but simply with confidence, charisma and a boat load of motivation. Breezed through tasks like hot knife through butter, learned and understood new things quicker than everybody else, versatile and reliable for tackling any task and multitasking. Wields an "I'm your guy" kind of confidence for any situation, always ready to learn new things and constantly strive to provide significant impact.