I am an experienced customer service working in the call center industry for 10 years. I am customer-oriented with a strong work ethic, the ability to escalate issues appropriately, the ability to handle calls, respond to emails, active listening skills, and the proven ability to resolve customer complaints in a professional manner.
I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and delegate tasks while maintaining focus on the goal. The key strengths that I possess for success in this position include:
- I strive for continued excellence
- I provide exceptional contributions to customer service for all customers.
- I am a self-motivated go-getter that's not afraid to put in the work and no matter what experience I had in this field there's always something new to learn with each new company.