Emmanuel Chavez

Currently working in a Internet service provider as a support for our field technician, but before that, I have been working in a call center industry as a Technical support for more than 5 years.
My passion is with computer support, doing troubleshooting via phone or e-mail, because aside from helping other people to solve their issue/s, It also helps me to improve my technical skills.

Certifications and achievements
Information & Communication Technology (ICT) Graduate 2006
• PC Operation II 2008
• SAM and TOM for MS office 2008
• Computer Hardware Servicing 2008
• Cisco Certified Network Associate 2016
• HP Extra ordinary agent award 2012
• Out of warranty upgrade champ 2013
• Top technical performer for month of May, and November 2014