With more than 11 years of I.T. experience in Operations and Management with outstanding proficiency on the following:
- Windows 10 Pro on AD
- Windows 8 and 8.1
- Windows 7 on AD
- Windows XP on AD
- Microsoft Office 2016 Pro
- Microsoft Office 2013 Pro
- Microsoft Office 2010 Pro
- Microsoft Office 2007 Pro
- Microsoft Office 365
# MS Word # MS Excel # MS Outlook # MS PowerPoint # MS One Note
- Cisco Jabber
- Microsoft Lynch
- Skype
- Telegram
- Slack
- Microsoft Teams
- AD Account creation
+ Adding Computers
+ Adding Users
- AD User Account password reset, suspension, deletion
- AD Access Control
*Desktop Remote Tools:
- Remote Desktop
- Windows Remote Assistance
- Dameware Remote
- Team Viewer
- Anydesk
- ConnectWise Remote
- Nortel/Avaya Command Line Interface (CLI)
- Nortel/Avaya Contact Recording System
- Nortel Contact Center Manager (CCM)
- Nortel Viewer
- Nortel CallPilot
- Verizon OneTalk System
- HP Openview
- Emerson Service Manager
- Zoho Desk
- FreshDesk
*Oracle Virtualbox
*CITRIX L1 Support
*Oracle CRM L1 Support
*AS400 L1 Support
*SAP L1 Support
*Data Entry/Editing/Manipulation
*Data/Information Security
*Data/Internet/Web Research