Ernest A Johnson Jr

I am the eldest of three siblings, out going and sporty, I have been working in the BPO industry for more than 10 years now, I have handled customer service representative posts for several accounts that handles billing with upsale. I also handled Technical service representative post, for different companies that handles land line number transfers, console hardware and software support, internet connection support, mobile phone services that handles both prepaid and post paid accounts supporting them with different phone brands, we were responsible in assisting customer's to be able to make and receive SMS , MMS, Calls on their handset, troubleshoot internet connection and support them with their email. Before i started with the BPO industry i used to tutor Korean nationals with basic English grammar and correct diction. i hope that you would consider me for a post based from my work experience.