I provide high standard technical support and customer service.
Below are my job experiences:
Tier 3 Tech Support Agent — AT&T ConnecTech (2 years)
• Computer Software / Network Connectivity Support
Chat/Email Specialist — Time Doctor (1 year)
• Time Tracking Software Support
Patient Consultant — Byte Success (1 year)
• Inbound/Outbound Calling: Set-up Patient's Doctor Appointment, Prescription Assistance
Virtual Assistant — The Wildr (1 year)
• eCommerce Email & Chat Support, Data Entry, Order Fulfillment, Social Media Management
I always strive to provide a positive customer/client experience. I hope you will find enough evidence of my capabilities in the field of customer service and technical support via phone interview. I appreciate your time and consideration.