Everlyn Sta Ana Baroman

I worked on a BPO Industry for more than 5 years of proven experience providing customer service for several different Call Center Companies, I am confident I will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find that I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively, which has resulted in sales increases in my previous positions. I possess excellent communication skills both oral and written.
I have remarkable interpersonal, organizational and time management skills. My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
The approach to my work goes beyond the job description as I am always looking for a way to improve results. In addition to my work, I have always been looked to for decision making.