• Proficient in Microsoft Operating Systems, Microsoft Office Application and other CITRIX based OS.
• Has background knowledge in PABX System, INNKEEPER HMS, FIESTA HMS, FIDELIO, OPERA V.5, OPERA V.4 & V.3.0 PMS, INFRASYS & MICROS FIDELIO.
• Providing Complete Customer Service
• Providing technical assistance
• Analyze, troubleshoot and resolve technical issues for the customer.
• Handling billing / payment for customers account.