Gemalyn Rosete
$6/hr
Lead Agent Customer Service, E-Commerce VA Administrative Assistant
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 30 years old
- Location:
- Subic, Zambales, Philippines
- Experience:
- 2 years
Other
About
Actively looking for a part-time job during my free time. Currently working as a Lead Agent of a Shopify store from 5 pm - 2 am EST. I am handling email, chat, texts, and Facebook comments of the store before being promoted to Lead Agent. Currently, my role includes supporting my teammates in terms of ticket handling, answering their queries about the process, ticket quality monitoring, KPI monitoring, attendance checker, coaching, and other ad hoc tasks.
Skills
- Email Support
- Helium10
- Admin
- Amazon
- Shopify
- Chat Support
- PPC (Pay Per Click)
- Customer Service
- Data Entry
Languages
