Gerlie Cruz

I have over 5 years of data entry work, 2 years of customer service with billing support and less than 1 year of telesales job experience in different known BPO companies in the Philippines.
I have sound knowledge of computer applications, accurate and fast keying skills. With proven ability to collect and manage information efficiently and accurately. I am proficient in English written and verbal communication and a strong desire to work hard and perform well.
I have vast knowledge of database management tools and data entry technologies. I am skilled in planning and organizing with the ability to finish tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support. I have proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work.
I am a dedicated customer service rep who is motivated to maintain customer satisfaction and contribute to the success of my clients and the company. I have proven ability to establish rapport with clients and exceed sales quotas.