Gjenylyn L. Balilo

I had a total of 5 years Callcenter experience, I had undergone an extensive training to be able to handle outbound and inbound calls for Financial/ Medical/ Insurance? Ecommerce companies, such as Metlife and Verizon and Shopify.

I am well trained to be able to exceed customer satisfaction and also as a Telemarketer I am very enthusiastic, and persistent in every call I make. I do belive that all it takes is a great attitude to make my customers belive.

• Outbound Telemarketing campaign manager
• Inbound customer service support
• Shopify
• Bigcommerce
• Ebay
• Aliexpress
• Dropified
• Photoshop

Tools Handled

• Five nine
• Microsoft Dynamics
• Ring central
• Google Sheets
• Dropified
• Microsoft Dynamics
• Adobe Illustrator
• Adobe After Effects
• Asana
• Dropbox
• MS Word
• MS Excel
• Data entry
• Chat Support
• Order Fulfillment
• Auto-cad
• Sketch-Up
• Adobe PhotoShop

Other Fields of Expertise:

• Dental Health insurance Benefits and claims representative
• Email customer support
• Facebook customer support
• Design and planning AutoCAD