With more than 5 years of experience in Customer Support, Sales and Marketing and handling customer support to address the needs of new and existing clients. Able to work under pressure with no supervision needed. Highly motivated with good analytical skills in solving a problem and valued as a person of integrity.
Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance with my assigned tasks.Helped company attain the highest customer service ratings.Earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
5 years of experience providing customer support in busy call center environments.