My background in Information Technology and Customer Service provided me with a strong knowledge of both Macintosh and Microsoft operating systems, how to use applications such as Microsoft Office, Microsoft Remote Desktop, and some of the JAMF Casper suite. I also effectively read and understand information in a fast-paced environment, and the ability to communicate with customers and clients concisely through phone or email correspondence.
Additionally, I have a strong background in writing, editing, and proofreading. I've helped bring and edit a literary magazine to life, as well as submitted my own works for publication. In February 2017, I will also be starting an editing internship.