Dual Chat Specialist with Conduent:
- Handled customer concerns on verizon billing, phone troubleshooting and cellular data management.
Credit Card Fraud Specialist with JP Morgan Chase & Co.:
- Handled credit card information, transactions and report fraudulent card activities.
Customer Service Rep/ Technical Support Representative with Sykes Asia, Inc.:
- Troubleshooted DSL issues for 4 years AT&T DSL
- Managed personal information for Ameriprise
- Handled loan inquiries, documents, payments and credit disputes for Ally.
Technical Support Representative with Calltek Center International Inc.
- Troubleshooted hardware and software issues for Asus Notebooks.
Market Researcher with Western Wats Philippines Inc.:
- Conducted political survey for 5 months for a 2009 US Elections
Customer Service Representative with Convergys:
- Handled phone billing, account management, issues, inquiry and sales for Sprint account holders