I have been with the BPO industry for more than 9 years, started as a sales/billing customer representative with a Canadian telco account moved to another company as a customer representative for an Australian telco and was promoted as a team leader within 6 months, after a year I moved to a non-voice program acting as project manager, order processing with data entry and data researcher. When I am not busy I do online selling some RTWs like bags and old clothing that I no longer use, I also check out other items that I can sell.