Ivy Grace Adrias Tanaleon Buenafe

Ivy Grace Adrias Tanaleon Buenafe

Customer Service Representative ( Shopify & Amazon)
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
San Enrique, Negros Occidental, Philippines
Experience:
6 years
About

Shopify:  

• Can do anything-manage account, process orders, contact suppliers, bulk csv order processing etc 
• Can maintain Shopify Account Easily

Amazon:

• Customer service (email and phone)  
• Maintain Metrics (Above Average)  
• Product Listing with FBA & Dropshipping  
• Process Returns & Refunds

Call Center Experience:

• Inbound  
• Outbound  
• Customer Service  
• Billing Support  
• Schedule Appointments  
• Technical Assistant

Customer Service Experience

• Answering customers in Amazon  
• Calling Suppliers and Carrier in Amazon  
• Customer Service on any other business related tasks  
• Prequalifying Prospective Leads  
• Calling business owners to ask for email address

Data Entry Jobs: 

• Copying Financial Transactions of a business from online bank transactions and consolidate them in an excel file in order to create financial reports etc  
• Data entry of patient files  
• Any other data entry related jobs Amazon USA Seller Account  
• Product Outsource  
• Import and Export- deal with suppliers and shipments  
• Managing seller accounts  
• and many more....

Skills
Languages
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