Jamivie Mola

Jamivie Mola

$8/hr
I have good customer service skills
Reply rate:
25.0%
Availability:
Full-time (40 hrs/wk)
Age:
39 years old
Location:
Caloocan City, National Capital Region, Philippines
Experience:
6 years
About

I have a vast knowledge in Microsoft Office tools. This includes Word,Excel and Powerpoint. I have several years of experience in Customer Service and Technical Support . I excel in customer service. I can handle customers' queries and concerns. I am trained on how to handle difficult customers as well. I have a few years of experience in Technical Support too. I am able to troubleshoot the customers' device for them to continue enjoying their services.

I also have an experience in email handling. My job was to respond to the customers' questions and concerns in a timely manner.

With my last job, I handled different tasks too. I handled escalated calls from my colleagues. I provided support to my team mates as well by assisting them with their calls. I also do coaching sessions with colleagues.

Languages
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