Carrer de Portbou, 54, 4, Barcelona, 08028
Home: - Mobile: - Skype: jlastwood
10+ years in technical project management and IT software development.
Solid leadership skills across distributed teams.
Strong communication, technical and analytical skills.
Proven ability to initiate, recognize, and manage change
Practical experience with Structured and Agile project management methodologies.
Seeking employment with a dynamic and creative team in an organization that provides
a challenge, encourages advancement, and rewards achievement. As a fully qualifed IT
project manager with a development and systems administration background, I have
much to offer.
I am passionate about developing and leading teams to deliver high
quality, and innovative software solutions.
IT Project Management, IT Service Management, Software Development Life Cycle
including Agile methodologies, Quality Assurance and Testing, Talent Acquisition
Project Manager, Nexibeo
June 2014 - present
Manage the planning and execution of web and mobile products with highly creative
design and development teams located around the globe. The company specializes in
development of Wordpress, Drupal and mobile applications.
• Manage the relationship between the clients and the design/development teams.
• Provide daily/weekly updates to the clients
• Gather requirements and write work instructions for design/development team.
Consulting Projects, Various Clients
January 2014 - present
• IT process assessments; review tools, processes and procedures, recommending
improvements based on best practices.
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• Source developers/talent for ongoing website work
• Manage projects and offshore teams developing e-commerce sites
• Source consulting partners for development of a contact application and social
• Source Virtual Assistants to assist with transcription, research and data entry.
IT Project Manager, Mortgage Planner Inc.
November 2013 - present
The client delivers products and services to the real estate industry in the United States.
Manage the relationship between the client and the offshore software
development teams, including gathering requirements, setting priorities and
software quality assurance.
Manage the relationship between the client and the magazine service provider
including gathering requirements, reviewing proposals and acceptance testing.
Manage the relationship between the client and the and the offshore software
development team to develop a mobile application.
Provide consulting services to the client with respect to best practices in
software application and design, including security, compliance, and design
Work with marketing and graphics design teams to design marketing and sales
Certifed Program Consultant, Elance/Upwork
Jan 2015 – Aug 2016
Develop and implement talent acquisition strategies and techniques
Supporting the Client in developing job posts and templates
Supporting the Client in designing remote teams for projects
Advising and training the Client on adopting and using the available features of
Design and build processes and communication fow to facilitate:
- User adoption and project best practices; and
- Communicating with Freelancers to drive higher quality deliverables.
Independent Consultant, Appen Butler Hill
February 2013 - June 2013
rate web content to support the measurement of search data relevance
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evaluate on-line search results according to detailed criteria
perform web-search evaluation using an annotation tool
Senior Project Manager, Royal Bank of Canada (RBC)
August 1998 – January 2011
Enterprise Systems Management is charged with the development of IT service
management systems to RBC clients globally. Tracking multiple projects and ensuring
the product is delivered on timely basis in a constantly changing environment requires an
organized and focused team, patience and excellent communication skills. During my
tenure, the IT projects continued to grow in scope and complexity. Working closely with
security, audit and policy management groups, I gained experience in the governance
and controls surrounding IT information in the fnancial services industry including COBIT,
Sarbanes-Oxley and BASEL II.
All facets of operations including selection of tools, installation, testing and
support of a suite of products for data center and enterprise management across
multiple data centers and 37 countries. Some of the tools included: HP
Peregrine/Service Center for service desks and incident management, IBM
Netview for monitoring switches and routers, IBM Monitoring for servers, IBM
Director for monitoring IBM/Windows hardware, Tivoli Software Distribution for
deployment to Windows desktops and servers and Tivoli Framework and Event
Management for event management of custom applications.
Using various Business Intelligence tools such as Crystal Reports, and Oracle BI
(Siebel), and source databases; Oracle, DB2, Teradata, provide clients and
management with dashboards and views. Continuously monitor and improve the
quality and timeliness of information. Quarterly review access to information
based on policies and procedures.
Managed multiple projects while balancing competing demands and priorities,
determined and conveyed impact on budget, time and risk using appropriate
fact-based metrics and assumptions to management and clients. Establish
smooth communication processes between all parties, including clients, project
teams and 3rd parties.
Working with business partners, clients and business systems analysts, facilitate
the planning of changes, including estimation, testing processes and
requirements, setting priorities, resource management, and change management
when required. Interface and negotiate with customers with regard to project
estimates, schedules and deliverables including managing requirements, reviews,
obtaining acceptance and feedback. Plans, arranges and controls meetings,
workshops and relations with Customer, project team and 3rd party consultants.
Provide leadership, motivation and developmental opportunities to team
members and evaluate their performance and progress. Managed teams of
developers and contractors working on a variety of IT development and
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implementation projects concurrently. An external audit concluded my
department was delivering more service with less staff than comparable
Manage multiple vendor relations including suppliers and subcontractors,
preparation of RFP's, negotiation of contracts. Launched a worldwide users
group (GTUG-Global Tivoli Users Group) and established a forum to review
product enhancements with the vendor.
Fulfll role of operations support or business or testing analyst when required.
Project Manager, Construction Market Data (CMD)
May 1996 – July 1998
Construction Market Data supplies information to the construction industry. The
information is disseminated through daily newspapers throughout Canada and the United
States, subscription based news feeds and on-line services (eg. Daily Commercial
News). In the newspaper and construction industry, time and project management skills
were constantly exercised in order to deliver quality information to a deadline. CMD was
a startup company with headquarters in Atlanta, GA. During this exciting period, I
participated in the startup of CMD and gained an understanding of U.S. business laws
and the dynamics of managing teams and projects in multiple countries.
Ingres ABF/4GL, and SQL and various desktop publishing software to enhance
fnancial, editorial and distribution systems.
Plan and implement WAN over TCP/IP using Ascend/Cisco routers, multiplexers,
All facets of systems administration using HP/UX version 10, SCO ver 3.2.4, SCO
Open Server 5, Linux, PC/MAC installation, confguration, training and support.
Evaluate and recommend hardware and software purchases and negotiate with
vendors and evaluate the IT cost and services of companies acquired by CMD.
Application Developer, Southam Inc, Toronto, Ontario
August 1990 – May 1999
Programmer Analyst, Statistics Canada/Revenue Canada, Ottawa, Ontario
April 1982 – July 1990
English (Native), Spanish (Intermediate), Catalan (Intermediate)
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ITIL V2 Foundations (OGC), ITIL V2 Service Management Practitioner (OGC), PMP
(PMI), Certifcat de nivel intermedi de català (Generalitat de Catalunya)
St. Clair College, Windsor, Ontario Canada
Diploma of Business, Data Processing/Computer Science 1980 – 1982
“Janet is a highly effective Project Manager that fosters a process-focused development
team and is reputed to deliver quality enterprise-wide application projects. She is
resolute in enabling her team to deliver projects that meet business specifcations. As
well, her aptitude for cultivating an employee's talent is to be admired. It would be a
pleasure and a privilege to work for Janet again.” Jan, 2012
Brian Tinio, Confguration & Release Manager, RBC
“Janet was an amazing project manager to work with - she was always prepared and
always knew her stuff. It is because of this she made us a better supplier and brought
the best not only out of us, but everyone on the whole team. I would recommend Janet
to anyone looking for a good PM.” Jan, 2012
Steven Kiss, VP Business Development, Achievo
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