Janice Okalani

Office Management, Accounting, Administration, Customer Service, Auditing
Reply rate:
Hourly ($/hour)
56 years old
Las Vegas, Nevada, United States
14 years
JANICE A. OKALANI (Johnson)-Las Vegas, NV- https://www.linkedin.com/in/janice-okalani-a1b33b48/ March 2017-Present My Vegas Radio (radio station), International Social Media Manager/Director, Co-Owner * Operations manager/Director * Set up and manage Twitter, Facebook accounts * Research new music * Coordinate with DJ for approval of all new music for station * Posting all social media * Manage contests * Manage talent April 2016-May 2017 (Contract-Remote) Amplify Solutions, Redmond, WA. Manager of worldwide funding submissions - Business Operations Desk at Microsoft-DX * Outlook, CRM, Docusign, Apptracker, Appfolio, other internal Microsoft applications (see software) * Manage/coordination and training of team of 8 (keep everyone informed of Business Operations Desk process changes) * Coordinate/Qualify/Submit/Approve/Reject worldwide funding submissions of Azure Pass and Sponsored Accounts for App acquisitions from PBEs (Partner Business Evangelists) * PO submissions for worldwide PBEs * Track/Coordinate all approvals for submissions * Organization and routing of informational requests for worldwide business desk * Process DX Azure TPID (Top Performing IDs) requests-Apptracker * Verify Parenting for IDs for all TPID submissions * Process Azure and Sponsored Account submissions from Appfolio for PBE’s in Azure Access (for check to be routed) * DXSUP triage-Outlook and Apptracker * Accounts Payable Nov.2015-Feb. 2016 (Contract), Nytec, Redmond, WA. External Funding Coordinator at Microsoft * Microsoft SharePoint, CRM, MyOrder, MSInvoice, CIM, Docusign * Accounts Payable * Receive funding request from Microsoft Employees for external funding * Enter into SharePoint: investigate events, professors, budgets, etc. * Enter Award in CRM: enter project, award, budgets, etc. * Process onetime payment with Docusign and ProHelp * Request purchase order in MyOrder: enter information, code, approvers, etc. * After PO Approval submit to ProHelp for invoicing * Follow progress in MSInvoice until approved and paid * Receive check and send to proper requestor with letter of granted funding (email letter if funds were wired) * Close out all Awards (Purchase Orders) in SharePoint, CRM, CIM * Processed Gratis Reimbursement requests by Microsoft employees * Trouble shoot both External Funding and Reimbursements * Communicate with internal Microsoft employees and external funding Requestors to facilitate the process from beginning to end July 2015-Oct. 2015 (Contract), Service Communications Inc., Redmond WA Help Desk Administrator/Accounts Payable/Accounts Receivable * QuickBooks/Great Plains * Gather completed work orders from technicians for accounts receivable * Post payments * Enter billing information on client web portal * Research and obtain invoices for accounts payable (researched billings, returning them to current) * Code invoices for job costing * Organization of help desk paperwork * Call technicians to obtain verification of work schedule June 2013-Aug. 2013 (Temporary), Cadman Inc. Redmond, WA Reception, Accounts Payable, Accounts Receivable, Administrative * ORACLE- JDE and Onbase * 13 line switchboard * Daily bank deposit for two separate departments * AP scanning and coding, 3-way invoice matching * Credit references * Kronos timecard entry for union based payroll with job costing * Organization and Spreadsheet management * Daily calendar management * Submit insurance certificate requests Oct. 2012- Feb. 2013 (Contract), Accountemps/Nutraceutix Redmond, WA Accounts Payable, Accounts Receivable, Reception * Great Plains, Internet Explorer, Excel, Word, Outlook * Manufacturing environment * Extensive departmental coding/ 3-way invoice matching * Weekly check runs * Collections * Purchase Orders/BOL’s * Freight and inventory tracking * Invoice entry/Credits/Expense Reports/Credit Card Statements * Month end AP and AR closing * Daily invoicing/AR logs * Month end inventory * Reception duties * End of year organization and closing Sept. 2011-Oct. 2011 (Temporary), John L Scott Bellevue, WA Commission Processor, Accounts Payable, Accounts Receivable, Agent Files * Great Plains. Internet Explorer, Excel, Word, Outlook * Trust reports and entries for WA. and OR. * Deal reports and deal entries for WA. and OR. * Applying checks from title companies * Cash Receipts and posting into GL * Internet bank deposits * Entering and correcting information for deals in WA. * Processing and printing commission checks remotely to agents Oct.2010-March 2011 (Temporary), WildTangent Inc. Redmond, WA Facilities/Office Management/Accounts Payable/Accounts Receivable/Reception * Great Plains, Excel, Word, Outlook, SharePoint, Internet Explorer * Accounts Payable- entering invoices, generating reports, posting, financial transactions, entering wires * Processing and printing checks every week * Manage cleaning contractor, maintenance requests, any requests from employees * Tracking and ordering all office supplies for an 80+ employee corporation * Audited customer base for W-9 tracking/1099 processing * Financial conversions (GBP, Canadian) for international invoices, wires and expense reports * Process and enter intricate coding system for all invoices * Process expense reports for entire company including international * Credit card chargebacks for all customer purchase returns, fraud, etc. * Access and process PayPal historical reports * Accounts Receivable- creating invoices, posting payments * Administrative duties- letters, reports, schedules, travel, etc. * Maintenance/creation of customer records * Tracking Paid Time Off for entire company * Major project of tracking stock purchases, imaging and creating files * Manage, order and upgrade cell phone for all employees * All reception duties including phones, answer door (secure building), distribute mail, etc. Feb.2007-March 2009, TechPower IT Solutions Inc. Redmond, WA Office-Facilities Manager/Administrative/Accounts Receivable/Accounts Payable/ Receptionist * Peachtree, Excel, Word, Outlook, Publisher, Internet, Shoretel * Invoicing/Purchasing/Reports/Spreadsheets- up to 500K daily invoicing; weekly, monthly and quarterly reporting for purchasing to manufacturers for rebates * Researching/Auditing-completed an audit of one year of IBM service reports to save contract with IBM; also an audit of one year total shipping costs and implement plan to keep track and control major customer billing problems * Accounts receivable- posted all payments and did a complete update on all customer accounts, updated all tax accounts, bank deposits * Accounts payable/payroll- to fill for supervisor * Administrative support to the owner- research for projects, travel, letters, etc. * Handling multiple tasks to support 6 departments * Reception- multiple line Shoretel system; greeted customers and vendors for seminars, took in repair orders, dealt with customer complaints * Collections- did business to business collections; up to 600K a month; prepared reports of progress * Marketing- created a marketing campaign for customer appreciation; created an ad for computer repair department * In charge of smooth office operation for a 15 employee company- all supply needs, repairs and managed janitorial * Maintained and re-organized database and filing system Aug.2006-Feb.2007, Tri-Nar Inc. Electrical Redmond, WA Administrative/Accounting Assistant/Receptionist * QuickBooks * Invoicing orders/Invoice tracking * Accounting research * Audit preparation * Accounts receivable/Accounts Payable Homeschooled 2 children, had 3 home based small businesses. Worked in customer service, management, health care field and sales/retail for many years before this dated resume. Software: Oracle (JDE and Onbase) Great Plains QuickBooks Peachtree Docusign Internet Explorer SharePoint Outlook Excel Word Microsoft CRM (Customer Relationship Management) MyOrder MSInvoice OneNote Appfolio Apptracker GetBif (project tracker) DMP (TPID Parenting Tracker) Education: Lake Washington Tech Kirkland, WA. Architectural Drafting Bellevue College Bellevue, WA.
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