I have worked with 2 BPO companies for a total of 6 years here in the Philippines.I was trained on how to provide excellent customer support and I learned how to extend an extra mile just to make a customer happy. I started working at home three years ago and landed a project based job in Odesk, currently Upwork, as an audio/video transcriptionist. My second home based job was a Data Entry Specialist for Vettery Inc. that lasted for 9 months. I wasn't really working directly with the company but with a subcontractor. I learned how to scrape the web just to gather information of companies and their employees. Recently, I worked with Kansas City Home Solutions LLC for 9 months as an Acquisition/Disposition Manager. I handled property listing and marketing ads for the company. I also do inbound and outbound calls for the home buyers.
These experiences gave me knowledge and skills and I became familiar with: Customer Service, Google Docs and spreadsheet, Microsoft office (Ms Word, Ms Excel, MS Powerpoint,etc.), Salesforce, Inqscribe, Audacity, Google apps( Rapportive, Fullcontact, etc.), Podio, OnCarrot.com, BiggerPockects, Vflyer, Hootsuite, Wondershare Video Editor, Mailchimp, MLS and many more.
I am very eager and ambitious to learn new skills that can be beneficial to your organization. I believe in my skills and capabilities that I can do the responsibilities that you mentioned.